Fachinformationen

General conditions of sale

Fachinformationen

About us:

hypo-A GmbH, Kuecknitzer Hauptstr. 53, D-23569 Luebeck, Germany
Telephone: 0451/3072121
Fax:       0451/304179
E-Mail:  info@hypo-a.de
Managing director: I. Volkmann
Commercial trade register: Handelskammer Luebeck, Abt. B, Nr. 4364

You can read our offers and the content of our products in your own time. Opening the "Order"-Button will not cause an order! While reading our offers, you will see that none of our premium products contains food additives.

With hypo-A products you will receive exactly that, what you want for your health.
Hypoallergenic orthomolecular therapy - hoT - food supplements are of extraordinary bioenergetic purity.

Order:

After you filled in the amount of the products needed, your address etc., please en-sure that your personal details are correct and complete, before sending the order form. Please give us also your telephone number, so that we can call you back, if there are questions concerning your order. If you want to order a special offer, please fill in the name of the special offer in the box "remarks - other". A binding order to hypo-A will be caused only if you send the completed form to us.

Payment:

Choose the preferred method of payment:
Customers, who order for the first time have the following options at the moment:

  1. You can order via advance payment. This means, that your order will be sent to you after we received an account-only cheque (for customers in Germany only) or payment on our account.
  2. You can pay via credit card. For your personal safety you can send your card number separately by Fax, letter or calling us.
  3. You can pay via cash on delivery. The prorated costs will be 5, 50 €.

As regular customer you have additionally the following options:

  1. Order via bill
  2. Order via debit entry

Prices:

All prices are (gross prices) including 7 % VAT.
Resellers can order via bill after proving their creditworthiness and within 10 days after receiving the bill, subtract 2 % discount.
Buying prices for resellers are available on our website www.hypo-a.de after receiving a password.

Terms of delivery:

The direct delivery to customers who pay by cash on delivery or credit card will be post-paid. Special offers will be subject to special delivery conditions if applicable.

For resellers, who order small amounts worth less than 100, - € we will charge 6,50 € for postage, packaging material and insurance.
Express deliveries are possible. In this case we will allocate the costs to the cus-tomer. If you want us to send your order by express delivery, please contact us.

Insurance:

In general the Packages in Germany are insured. For deliveries abroad please notice the ruling delivery conditions of the respective transport service provider.

Passing of risk:

With the absorption of the goods to the transport service provider all risks will pass to the customer. Because of this please control immediately your package and let the deliverer confirm possible damages of the goods in writing.
Late complaints will usually not be accepted by the transport service provider.

Terms of delivery worldwide:

Deliveries outside Germany are only possible via advance payment or payment via credit card. Please ask the costs in advance by email or telephone, because car-riages are excessive in most cases.Express deliveries are possible with cost sharing to the customer. In this case please contact us.

Conditional sale:

The products stay our property until complete payment.

Governing law and jurisdiction:

These conditions are governed by and construed in accordance with the laws of the Federal Republic of Germany. You agree, as we do, to submit to the non-exclusive jurisdiction of the courts of the district of Luebeck.

Privacy policy:

The data needed for an order will be saved through our conditions of sale and only used inside the hypo-A GmbH as long as needed. Your personal data will not be given to third parties.

Returns:

Our products cannot be returned because they are food. Entitled complaints are ex-cepted from this rule. In case of an entitled complaint we will substitute the product for free.

Warranty:

All used ingredients in our products are completely declarated on the packaging and in the order form.

If you have against all expectations troubles while using hypo-A products, please contact us immediately and give us the following informations:

  1. Name of the product, batch number und the dosage of the product
  2. The names of the medication, which you might use at the same time
  3. A short description of your troubles.
  4. Name and address of your therapist, if he/she has recommended a spe-cial dosage of our product

If the trouble despite proper use of the food supplement is caused in fact by our products, we will deliver a replacement to you immediately for the product you sent back to us.
You do not have a claim which is of higher amount than the value of the goods.

We guarantee:

We also guarantee that

  • all hypo-A products are free from lactose and gluten.
  • none of the hypo-A products contains allergy causing colours, flavours, flow regula-tion agents, antibiotics and other non-declarated food additives.
  • We assure an optimum tolerance of our hypo-A food supplements also for allergic persons.

hypo-A products: german premium quality, which pays off!

Alteration of service or amendments to the conditions:

We reserve the right to make changes to our website, policies and these general conditions of sale at any time. You will be subject to the policies and general condi-tions of sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority in which case it will apply to orders previously placed by you. If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

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